Another orthodontist might have given up on my daughter's case before we even began. She has/had a malformed pallet and very crooked teeth. Dr Jones informed me of the new braces technology that he uses and said that in the past, she would have gone through major surgery to fix the problem. It's been a year since he put on the braces and her face shape has completely changed for the better. The staff there is always helpful and the appointments are quick and comfortable. -Wendy T